Thank you for choosing Mahasvana for your motivational course needs. Our Refund Policy explains the circumstances under which you may be eligible for a refund when you purchase courses from our website, www.mahasvana.com.
1. Refund Eligibility
1.1. Request for Refund You may request a refund within 3 days from the date of your purchase. After this period, refunds will not be issued.
1.2. Eligibility Criteria To be eligible for a refund, the following conditions must be met:
- You must have purchased the course directly from our website, www.mahasvana.com.
- Your refund request should be made within the specified timeframe.
- You have not completed more than 20% of the course content.
2. Non-Refundable Items
2.1. Certain items are non-refundable, including:
- Any course or service purchased outside of www.mahasvana.com.
- Courses that have been completed beyond the specified completion percentage. [20%]
- Promotional or discounted purchases, unless otherwise specified in the promotion terms.
3. How to Request a Refund
3.1. To request a refund, please contact us via email at info@mahasvana.com with the subject line “Refund Request.” In your email, provide the following details:
- Your name and contact information.
- Order number.
- The reason for your refund request.
4.A – General Refund Processing Terms
4.1. Once your refund request is received, we will review it and notify you of the approval or rejection of your refund.
4.2. If your refund is approved, it will be processed within 7 days, and a credit will be automatically applied to your original payment method.
4.3. If your refund is rejected, we will provide you with a detailed explanation of the reasons for the rejection.
4.B – International Payments / Refund Terms.
We understand that purchasing our products/services internationally involves unique considerations. In the event of a refund request, kindly note the following:
Eligibility: Refunds are applicable within 3 days from the date of purchase.
- You must have purchased the course directly from our website, www.mahasvana.com.
- Your refund request should be made within the specified timeframe.
- You have not completed more than 20% of the course content.
4.C. – Turnaround Time (TAT) :
Processing: We strive to process international orders promptly. However, please allow a Maximum of 48 hours for order processing and verification.
You may request a refund within 3 days from the date of your purchase, and average TAT for refund is about 5-7 Days.
5. Contact Us
If you have any questions or concerns regarding our Refund Policy, please do not hesitate to contact us at our office located in Hyderabad, India, or through our official email address: info@mahasvana.com.